• What's the best way to enjoy my cookies?

    For the ultimate loaded cookie experience, we recommend heating your cookies in the microwave for 15-20 seconds before serving. We also suggest you add a scoop or two of your favourite ice cream for the ultimate sweet treat!

  • How long do your cookies last?

    Our cookies stay fresh for 5-7 days from the time you receive them, when stored in an airtight container. They can also be frozen for up to 3 months.

  • How are the cookies packaged?

    Each cookie is individually packaged, heat-sealed, and carefully boxed to maintain maximum freshness.

  • How big are your cookies?

    Each Loaded Cookie weighs between 145g-180g depending on the filling and topping.

    Each Mini Loaded Cookie weighs approximately 75-80g.

  • What are your shipping options?

    Online orders are posted via Australia Post (Express Post) every Tuesday.

    Express Shipping: $16.95 for 1-4 business day delivery Australia-wide.

    All orders are baked fresh, so please allow some time before your order is sent.

  • I have allergies! Can I eat your bakes?

    All bakes contain or may contain:

    - Gluten

    - Wheat

    - Dairy

    - Egg

    - Soy

    - Tree Nuts

    - Peanuts

    While some bakes may not contain a particular allergen as an ingredient, our kitchen is not allergen-free, and we cannot guarantee that any product is completely free from traces of allergens. Eat at your own risk.