FAQs
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What's the best way to enjoy my cookies?
For the ultimate loaded cookie experience, we recommend heating your cookies in the microwave for 15-20 seconds before serving. We also suggest you add a scoop or two of your favourite ice cream for the ultimate sweet treat!
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How long do your cookies last?
Our cookies stay fresh for 5-7 days from the time you receive them, when stored in an airtight container. They can also be frozen for up to 3 months.
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How are the cookies packaged?
Each cookie is individually packaged, heat-sealed, and carefully boxed to maintain maximum freshness.
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How big are your cookies?
Each Loaded Cookie weighs between 145g-180g depending on the filling and topping.
Each Mini Loaded Cookie weighs approximately 75-80g.
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What are your shipping options?
Online orders are posted via Australia Post (Express Post) every Tuesday.
Express Shipping: $16.95 for 1-4 business day delivery Australia-wide.
All orders are baked fresh, so please allow some time before your order is sent.
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I have allergies! Can I eat your bakes?
All bakes contain or may contain:
- Gluten
- Wheat
- Dairy
- Egg
- Soy
- Tree Nuts
- Peanuts
While some bakes may not contain a particular allergen as an ingredient, our kitchen is not allergen-free, and we cannot guarantee that any product is completely free from traces of allergens. Eat at your own risk.