Shipping policy

We take care in packing your orders so they arrive as fresh as possible. Please read the following shipping policy before placing your order.

Processing Time

All orders are baked fresh every Tuesday and posted the same day.

Orders placed between Monday and Sunday 11pm will be baked the following Tuesday and posted the same day.

Shipping Method

All orders are shipped via Australia Post (Express Shipping). Shipping costs are displayed at checkout.

Delivery Timeframes

Delivery times are an estimate only and are not guaranteed. Once your order has been dispatched, we are not responsible for any delays caused by the postal service/courier.

Delivery Location

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders sent to incorrect or incomplete addresses provided by the customer.

If a parcel is returned to us due to an incorrect address, the customer is responsible for reshipping fees.

Perishable Items

Our bakes are perishable goods. By placing an order, you acknowledge and agree that we are not responsible for spoilage, melting, or damage caused by shipping delays, extreme weather, or incorrect delivery details.

Failed Delivery / No Safe Place

If an order cannot be delivered and no safe place is available, the courier may return the parcel or hold it for collection. We are not responsible for any missed deliveries.

Orders Marked as Delivered

Orders marked as delivered by the courier are considered fulfilled. We are not responsible for stolen or lost packages after delivery confirmation.

Damaged Parcels

If your order arrives damaged, please notify us within 24 hours of delivery with photos of the packaging and the products, so we can assess the issue.

Contact

For all shipping questions, please contact: thelittleloafadl@gmail.com